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2 years

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Various cities throughout the UK, including Bristol and Cardiff.

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We'll support you to achieve a CIMA Certificate in Business Accounting.

Manage products that will build the bank of the future


With 26 million customers and 1 million businesses across the UK, we’re constantly staying one step ahead by using the latest technology and offering innovative products to meet their diverse needs. That’s what our Retail Customers and Products teams help us do. They manage anything from new credit cards to digital marketing strategies, and now we’re searching for new talent to join them. If you’re interested in building a career with impact – we have a job for you. And the great news is you don’t need a business or finance degree to work with us.

Your career journey starts here


If you’re passionate about researching trends, analysing behaviour and implementing new ideas, you’ll make a big impact in our Retail Customers and Products teams. With over 12,000 colleagues in the division and 10 different business areas, you’ll gain insights into how we design and develop products and services, and play a big part in delivering them in areas like marketing, mortgages, car leasing and more.



Over two years, you’ll complete three eight-month placements in different locations around the UK. You’ll work in customer and product-focused areas, build your understanding of how our customers behave and develop specialist insights and leadership skills.

Day to day you could be:

  • Developing innovative customer products and services
  • Gathering and analysing powerful insights about our customers
  • Supporting our marketing strategy for brands like Halifax, Bank of Scotland and Lloyds Bank
  • Assessing and maintaining our existing products to make sure they’re continually meeting our customers’ needs


People work best when they feel happy and valued. That’s why you’ll receive the tools you need to develop the career you want – from mentoring to tailored learning and much more. We’ll also support you to complete a CIMA Certificate in Business Accounting and offer you the chance to lead on UK community volunteering initiatives. By joining the Retail Customers and Products programme, you’ll become an expert in a range of next-generation financial products as well as customer behaviours and insights.
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No number can define the value of your strengths, but we appreciate what our people bring to work. That’s why we’ve created a rewards and benefits package that covers everything from competitive salaries and flexible working arrangements to industry-recognised professional qualifications and medical care.
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A 2:2 degree or above in any discipline from any university and an open mind.


Our Graduate Programmes are rotational and our Retail Customers and Products roles are based around the UK, including London, Bristol, Chester and Cardiff.


Everyone comes to Lloyds Banking group with different experiences, skills and knowledge, and these differences give us opportunities to learn and grow. It’s what makes our workplace unique and we encourage people from every kind of background to apply. It’s important for us, and it shows.

Recently, we were named as one of The Times’ Top 50 Employers for Women for the 8th consecutive year, the Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, and one of The Times’ Top 100 Graduate Employers.



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As the largest digital bank in the UK we’re dedicated to helping Britain prosper. In 2018 alone, we helped over 100,000 companies start trading, lent £2bn to start-ups and helped 5,000 clients to export their products internationally for the first time – and this is just the start. As part of Lloyds Banking Group, you’ll not only represent Lloyds Bank but our other brands too, including Bank of Scotland, and Scottish Widows. Our focus is to become the bank of the future, and with over 15.9 million digitally active customers and nearly 10 million app mobile users, we’re constantly exploring how to bring new digital solutions to the people who reply on us.


If you’re interested in building the next generation of banking, developing your skills at the UK’s largest digital bank and working on the frontline of emerging technologies, we want to hear from you.

So, if you have, or are on track for a 2:2 degree then apply now. Our biggest tip for the application process is just to be yourself! If you share our vision, are eager to learn and can help push us forward, then we want you.

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